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About Us

Foot Medic™ is a group of UK podiatry clinics that are committed to providing the highest standards

of foot & ankle care via standardised, evidence-based treatment plans.

You can find a local Foot Medic™ Group clinic by clicking on the link below.

Contact Info

Edit

About Us

Foot Medic™ is a group of UK podiatry clinics that are committed to providing the highest standards

of foot & ankle care via standardised, evidence-based treatment plans.

You can find a local Foot Medic™ Group clinic by clicking on the link below.

Contact Info

Online Consultations – what you need to know

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  • Online Consultations – what you need to know

Online Consultations – what you need to know 

Online consultations are now up and running and can be booked via our website here  They are super-simple to take part in and don’t require you to download any special app. Once your appointment is booked, you will receive a confirmation email that will contain a link. At your allotted appointment time, you click on that link and you will be sent to a secure chat room where you will see me! You can use a desktop or laptop computer, as long as it has a webcam and microphone OR a tablet or smartphone.

What if I can’t access the Online Consultations because I don’t have the suitable technology?

Just give me a call or drop me an email. Phone calls go through to a messaging service and are checked twice a day, as emails. I will call you back as soon as possible and we can do a consultation over the phone.

But what can be done if you can’t actually touch my feet?

Whilst I won’t be able to perform any hands-on treatment (the technology isn’t that good, yet!) we will be able to discuss your problem and look at any ways you can self-treat at home. I can advise on products you could use, or changes you could make to ease your symptoms. If your problem is more urgent, then we can arrange an in-person appointment, if appropriate.

How do you decide if a problem is urgent?

We follow a decision tree provided by the College of Podiatry, but basically:

  • if your foot condition is showing signs of infection or ulceration, or is causing severe pain,
  • OR if you are at risk of infection or ulceration (i.e you have diabetes, poor circulation or other underlying health condition)
  • OR you are a key worker whose foot condition affects their ability to work,

then we would class it as an emergency and arrange to treat you in person.

What will happen if I need to be seen in person?

If it becomes clear that you require emergency treatment then we can arrange an appointment at the clinic. We will make it as safe as possible:

  • We have a new facility to allow you to check in from your car. When the clinic is ready for you, I can call you to ask you to come in.
  • Because I will have spoken with you first, I will know exactly what needs to be done and will have everything ready and waiting.
  • Your treatment will be undertaken as quickly as possible to resolve your problem. No foot massages at this time!
  • There will only be myself at the clinic and I will space out appointments to allow time to thoroughly disinfect all handles and surfaces between clients.
  • I will wear full protective equipment during our time together.

However, if you, or anyone you live with, has symptoms of a cough or high temperature, or are within a period of quarantine because of potential exposure to Covid 19, then you will NOT be able to come to the clinic and will need to contact your GP or 111. We can discuss this during the online consultation / phone call.

What if I can’t get to the clinic?

Whilst I would prefer to see clients within the clinic as it is an environment designed to be easily cleaned and sanitised, if you are unable to get to the clinic, we can discuss the option of a home visit.

It should be remembered that despite employing all the recommended precautions, no in-person appointment can be guaranteed risk-free at this time.